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Glossary Term

Business Continuity

The planning and preparation that ensures an organization's critical business functions can continue during and after a disaster, cyberattack, or other significant disruption.

Understanding Business Continuity

Business continuity planning (BCP) is the proactive process of creating systems of prevention and recovery to deal with potential threats. It encompasses the full scope of organizational resilience, from identifying critical business functions and their dependencies to establishing alternate processes, communication plans, and recovery procedures.

While disaster recovery focuses specifically on restoring IT systems, business continuity takes a broader view encompassing people, processes, facilities, and technology. A comprehensive BCP ensures that even if primary systems or locations are unavailable, the organization can maintain essential operations and meet customer obligations.

Business continuity is required by most compliance frameworks and is increasingly demanded by enterprise customers and cyber insurance providers. The plan should be tested at least annually through tabletop exercises or full simulations.

Key Components

Business impact analysis (BIA): Identify critical functions and their recovery time objectives
Recovery strategies: Define how critical functions will be maintained during disruption
Plan development: Document step-by-step procedures for each disruption scenario
Communication plan: How to notify employees, customers, and stakeholders during an event
Alternate site planning: Backup facilities or remote work capabilities
Supply chain continuity: Plans for when key vendors or partners are disrupted
Testing and exercises: Regular validation that plans actually work under pressure
Plan maintenance: Annual review and update cycle to keep plans current

Key Metrics

Recovery Time Objective (RTO)

The maximum acceptable time a system or function can be down before unacceptable business impact.

Recovery Point Objective (RPO)

The maximum acceptable data loss measured in time. Determines backup frequency requirements.

Maximum Tolerable Downtime (MTD)

The absolute maximum time a function can be unavailable before the organization faces existential risk.

Need a Business Continuity Plan?

Our vCISOs develop and test business continuity plans that work when you need them.